Implement Measurable Change Adoption
Fifty percent of ERP implementations fail because of people and change management issues. Managed by Prosci ADKAR certified consultants, our change management team implements key strategies to align the entire organization and break down barriers to change. By focusing on goal alignment, executive leadership commitment, employee readiness, and user adoption, we ensure that all organizational areas work in concert to deliver the desired future state.
Our change management approach is built on our Milestone Deliverables methodology of goal orientation, measurement, and tangible deliverables. This means that you will always know whether key stakeholders are meeting their adoption targets and what actions are needed to assure alignment.
Fifty percent of ERP implementations fail because of people and change management issues. Managed by Prosci ADKAR certified consultants, our change management team implements key strategies to align the entire organization and break down barriers to change. By focusing on goal alignment, executive leadership commitment, employee readiness, and user adoption, we ensure that all organizational areas work in concert to deliver the desired future state.
Our change management approach is built on our Milestone Deliverables methodology of goal orientation, measurement, and tangible deliverables. This means that you will always know whether key stakeholders are meeting their adoption targets and what actions are needed to assure alignment.
Change Adoption Planning
Before starting your technology implementation project, we map out change management strategies to ensure adoption and sustainment. For each impacted internal and external stakeholder group, we prepare a change adoption plan and scorecard to chart their progression along the five stages of the Change Curve relative to the implementation plan. We also prepare key subsidiary plans and tools; including change teams, communications plans, training plans, and a risk and issues log.
Change Activities During Implementation
Once you’ve started the implementation project, our team ensures that your key stakeholders meet their Acceptance and Readiness stage targets. We rate each stakeholder group’s progression on our change adoption scorecard. This provides a precise mechanism to surgically address resistance, barriers, and other change management issues.
We equip project team members with the tools they need to execute their mapping and piloting tasks, and to train and support end-users. We coach and train executives to make sure they’re ready to champion the project at cutover, even in the face of predictable business performance dips. Finally, we ensure that employees, customers, and vendors are trained and prepared for upcoming changes to their workflows.
Post Go-Live Sustainment
Sustainment is the key to change adoption, business benefits realization, and the success of your digital transformation. We work hand-in-hand with your team to ensure that end-users and external stakeholders commit to working within the new technology and process frameworks. We help you establish front-line worker support mechanisms as well as positive and aligned executive messaging. We close the project by delivering the final change adoption scorecard and a briefing of lessons learned.
Our clients
Testimonials
“Pemeco’s “Milestone Deliverables” philosophy was a key to our success. And, Pemeco’s post “go live” support and dedication and flexibility during all project phases helped to ensure the success of our ERP implementation.”
“Pemeco provided structure to myriad complex problems with a clear set of prioritized objectives, associated strategies, and a roadmap to get them done. Not only do their very senior consultants know business process, they are extremely adept communicators and managers.”
“Pemeco delivers! The team excels across key disciplines – business process, systems, and plan execution – a combination that’s tough to find in consulting firms. Pemeco quickly delivered an actionable, deep needs assessment, a competitive analysis of ERP vendors, and an implementation plan. We’re now working with Pemeco to optimize our existing business processes and data to make sure we’re ready to hit-the-ground running on implementation.”
“If you want to pick the right ERP system and if you want an approach that’s tailored to your business, hire Pemeco. They deliver a ton of value in negotiating with vendors. I don’t know how you can find another firm that does what they do.”
Power your project with expertise, experience
and proven methodologies
Proven Methodologies
Pemeco’s academically rigorous proprietary methodologies are used and respected globally. Our business assessment and selection methodology became the standard curriculum of an upper-level systems analysis and design course at Canada’s #1 ranked MBA school. Our implementation management methodology, Milestone Deliverables, is published and used in more than 40 countries to successfully implement and rescue implementations of all shapes and sizes. The key to our methodologies is to break large, complex projects into small, measurable deliverables that indicate whether the project is on-track to achieving defined business value.