IT Contract Negotiations

Predictably scale your technology investments while minimizing costs and risk

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Technology Contract Negotiations

As technology adoption proliferates, so too do its costs and risks. Pemeco’s legal and business team advises some of the world’s leading organizations on the commercial and legal impacts of technology.

For technology acquirers, we offer guidance on how to structure mission-critical contracts relating to cloud technologies, enterprise software, and supporting consulting services – all to predictably scale and accelerate ROI while mitigating risk and lowering total cost of ownership.

For startup technology vendors, we draft contracts that protect interests and inspire long-term valuable customer relationships. We prepare standard form contracts, including master software agreements, order forms, service level agreements, master services agreements, statements of work, third-party reseller agreements, and third-party software integrator agreements.

As technology adoption proliferates, so too do its costs and risks. Pemeco’s legal and business team advises some of the world’s leading organizations on the commercial and legal impacts of technology.

For technology acquirers, we offer guidance on how to structure mission-critical contracts relating to cloud technologies, enterprise software, and supporting consulting services – all to predictably scale and accelerate ROI while mitigating risk and lowering total cost of ownership.

For startup technology vendors, we draft contracts that protect interests and inspire long-term valuable customer relationships. We prepare standard form contracts, including master software agreements, order forms, service level agreements, master services agreements, statements of work, third-party reseller agreements, and third-party software integrator agreements.

erp contract negotiations

Benchmarking Services

Technology vendors use opaque pricing models. Level the playing field with a data driven bargaining position. Our benchmarks will help you anchor your negotiations across critical legal, commercial, and risk dimensions including pricing, service level agreements, warranties, liability limits, data protections, and transfer rights, among other terms and conditions.

erp contract negotiations

Contract Negotiations Services

Apply a disciplined approach backed by legal and business expertise. From negotiations strategies to execution and drafting, our interest-based methodology is focused on securing value-driving and risk mitigating concessions. Our clients benefit from our proprietary negotiations technology toolset that maps key parties’ interests and bargaining positions throughout the bargaining process.

erp contract negotiations

Technology Procurement and Contract Policies

As companies increase their technology footprint, they also increase their exposure to risks relating to cybersecurity breaches, mission-critical systems outages, implementation failure, and cost escalation. We help clients manage this risk by developing an integrated governance model and policy set that guide technology acquisition and negotiations.

Our services include the development of contract policies, contract type risk profiles, cornerstone contract term requirements, and contract approval workflows.

erp contract negotiations

Contract Drafting Services

Does your start-up or high-growth company need standard form software and service contracts that protect your interests and treat your customers fairly?

We start with an assessment of your technology, service delivery mechanisms, and customer markets. Then, we draft standard form contracts including master software agreements, order forms, service level agreements, master services agreements, statements of work, third-party reseller agreements, and third-party software integrator agreements.

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Testimonials

Power your project with expertise, experience
and proven methodologies

Proven Methodologies

Pemeco’s academically rigorous proprietary methodologies are used and respected globally. Our business assessment and selection methodology became the standard curriculum of an upper-level systems analysis and design course at Canada’s #1 ranked MBA school. Our implementation management methodology, Milestone Deliverables, is published and used in more than 40 countries to successfully implement and rescue implementations of all shapes and sizes. The key to our methodologies is to break large, complex projects into small, measurable deliverables that indicate whether the project is on-track to achieving defined business value.

Case studies

SAP vs. Waste Management: A $500M ERP Implementation Failure

Earlier this month, Waste Management (WM) upped the ante in its lawsuit against SAP to $500 million. The root of WM’s claim is that it was allegedly deceived and defrauded by SAP during the ERP selection and implementation phases.

SAP vs. Waste Management: A $500M ERP Implementation Failure

Marin County v. Deloitte: Learn from this ERP Implementation Failure to Drive Success

ERP implementation failure is a pretty easy topic to write about – fresh material is delivered to my door almost daily. Consider, for example, the California County of Marin’s recent $30 million lawsuit against Deloitte Consulting LLP. In that case, Marin County hired Deloitte to implement an SAP ERP system. Marin spent $18.6 million on system and implementation costs. For all of that money, what did it get? A malfunctioning system, administrative lock-ups and headaches.

Marin County v. Deloitte: Learn from this ERP Implementation Failure to Drive Success

A Case Study on Hershey’s ERP Implementation Failure: The Importance of Testing and Scheduling

Imagine waking up one day to find out that your company's supply chain has ground to a halt, making it impossible to fulfill $100 million worth of orders. For Hershey's confectionary manufacturing and distribution operations, this nightmare came true in 1999. Read this case study on Hershey's ERP implementation failure. Learn about the importance of ERP system testing and project scheduling.

A Case Study on Hershey’s ERP Implementation Failure: The Importance of Testing and Scheduling

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Experienced in 140 technology solutions

At Pemeco, we’ve helped clients evaluate, select, implement, and optimize more than 140 different technology solutions. Our clients rely on our knowledge of technologies, the technology marketplace, best-practices, solution-specific gaps, and critical project success factors to deliver their future-state visions. Whether you need help choosing the perfect technology partners or implementing a solution, we can help.

 Learn the keys to a strong technology deal. Contact us

Contact us for expert guidance on how to draft or negotiate contracts that will help you to manage risk, protect prices, and incentivize successful project delivery.

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