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Marin County v. Deloitte: Learn From This ERP Implementation Failure to Drive Success

Marin County v. Deloitte: Learn from this ERP Implementation Failure to Drive Success

By Article, Case Study, Change Management, ERP implementation

ERP implementation failure is a pretty easy topic to write about – fresh material is delivered to my door almost daily. Consider, for example, the California County of Marin’s recent $30 million lawsuit against Deloitte Consulting LLP.

In that case, Marin County hired Deloitte to implement an SAP ERP system. Marin spent $18.6 million on system and implementation costs. For all of that money, what did it get? A malfunctioning system, administrative lock-ups and headaches.

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An Introduction to Driving ERP Implementation Success with Milestone Deliverables: Part 1

An Introduction to Driving ERP Implementation Success with Milestone Deliverables: Part 1

By Analysis, Article, ERP implementation, Featured Resource

Our firm developed the Milestone Deliverables ERP implementation project management methodology over a 33-year period. It is now used to deliver ERP success in more than 40 countries.

This short series of articles is designed to introduce you to the key components of our methodology – the components that are necessary to drive ERP implementation success. This first article focuses on the importance of project planning, business process mapping and system testing.

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ERP projects graveyard

A Case Study on Hershey’s ERP Implementation Failure: The Importance of Testing and Scheduling

By Analysis, Article, Case Study, ERP implementation

Imagine waking up one day to find out that your company’s supply chain has ground to a halt, making it impossible to fulfill $100 million worth of orders. For Hershey’s confectionary manufacturing and distribution operations, this nightmare came true in 1999. Read this case study on Hershey’s ERP implementation failure. Learn about the importance of ERP system testing and project scheduling.

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The Key to Your ERP Project Success? Strong and Stable Leadership

By Analysis, Article, Featured Resource

Successful ERP implementation projects transform companies. Executives need to steer the project to ensure that the future business is designed in a way that aligns with corporate strategy. They also need to assure that the company’s best people are committed to delivering a quality project. In this post, we look at three key critical success factors relating to executive-level participation.

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